Privacymatters.
Good partnerships start with trust. Here's how we handle personal information when you explore our products or get in touch about your next project.
What we collect.
Business contact details, inquiry information and certain website usage data.
Why we use it.
To respond to inquiries, manage B2B projects and operate our website.
You're in control.
Contact us about access, correction, deletion or other available privacy rights.
A clear approach to the information you share with us.
This Privacy Policy explains how Shenzhen Youniha Technology Co., Ltd., operator of the Younihao website ("Younihao", "we", "us" or "our"), handles personal information in connection with youniha.com, our contact form, emails and related business-to-business communications. It applies to visitors, prospective customers, suppliers and other business contacts.
Who we are
Younihao is a B2B pet products manufacturing and OEM/ODM solutions website operated by Shenzhen Youniha Technology Co., Ltd. Our commercial and project coordination activities are based in Shenzhen, China, with manufacturing resources in Zhongshan, China.
For questions about this Policy or the handling of your personal information, please email pingping.wang@youniha.com.
Information we collect
Depending on how you interact with us, the categories of information we may process include:
- Business contact information: your name, business email address, company or brand name and other details you choose to provide.
- Inquiry and project details: product category, estimated order quantity, customization needs, messages, quotation requests and subsequent correspondence.
- Technical and usage information: IP address, browser or device information, referring pages, approximate location inferred from technical data, and website usage data where collected by hosting, security or enabled analytics tools.
- Other information: information you voluntarily send to us by email or through other business communications.
Please avoid submitting sensitive personal information that is not necessary for a business inquiry.
How we use information
We use relevant personal information to respond to product and wholesale inquiries, prepare quotations, discuss samples and OEM/ODM customization, coordinate projects, maintain business correspondence, and support ongoing customer or supplier relationships.
We may also process technical information to maintain website functionality, troubleshoot problems, help protect the website against misuse, understand performance where analytics are enabled, and comply with applicable legal requirements.
Legal bases for processing
Where laws such as the EU or UK GDPR apply, the legal basis for processing depends on the circumstances. It may include taking steps at your request before entering into a contract, performing a contract, pursuing legitimate interests in responding to B2B inquiries and maintaining website security, complying with legal obligations, or your consent where required.
When processing relies on consent, you may withdraw that consent, subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before it was withdrawn.
Cookies & analytics
Our website and its infrastructure may use cookies or similar technologies for core functionality, performance and security. Depending on the tools enabled on the live website, optional analytics technologies may also collect technical information about visits and usage.
You can manage or delete cookies using your browser settings and, where available, the site's cookie preference controls. Blocking certain cookies can affect website features. Where applicable law requires consent for non-essential technologies, the relevant choices should be presented before those technologies are activated.
When information is shared
We may share relevant information with service providers that help us operate the website and respond to inquiries, such as website hosting, email, anti-spam, security and communications providers, and with business partners involved in a requested project where necessary.
Contact form delivery: our website's contact form uses FormSubmit to transmit the information you submit for email delivery. You can also review FormSubmit's privacy information .
Information may also be disclosed when necessary to meet a legal obligation, respond to a lawful request, or protect our rights and the rights of others.
International data transfers
Younihao operates from China and works with business contacts internationally. Your information may therefore be accessed or processed in China and in other countries in which our relevant service providers or project partners operate.
Where applicable data protection laws require safeguards for international transfers, we take steps to address those requirements. You may contact us for information about the safeguards relevant to your circumstances.
Storage, retention & security
We retain personal information only for as long as reasonably needed for the purpose for which it was collected, including managing inquiries and projects, maintaining relevant business records, resolving disputes, and meeting applicable legal or accounting obligations. The exact period depends on the type of information and its purpose.
We take reasonable organizational and technical measures to protect personal information against unauthorized access, alteration, disclosure and loss. No method of online transmission or storage can be guaranteed to be completely secure.
Your privacy rights
Depending on where you live and the law applicable to your information, you may have the right to request access to, correction of or deletion of your personal information; request a restriction on certain processing; object to certain processing; request data portability; or withdraw consent where consent is the basis of processing.
You may also be entitled to complain to a relevant data protection authority. To make a request, email pingping.wang@youniha.com with enough detail to help us understand your request. We may need to verify your identity before responding and will handle requests in accordance with applicable law.
Links to external websites
Our website may link to third-party websites, social media pages or other external services. We do not control their content or their privacy practices. We encourage you to read the privacy notices of those services before providing information to them.
Children & policy updates
Our website is intended for business audiences and is not designed to solicit personal information from children. If you believe a child has submitted personal information to us, please contact us.
We may revise this Privacy Policy when our practices, services or legal requirements change. The date shown at the top of this page indicates the latest revision. We encourage you to check this page periodically.
Contact us
Questions about this Policy, how personal information is handled, or your privacy rights? We welcome your message.
Questions?
Let's talk.
We're happy to help you understand how your information is handled when working with our team.